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The following terms and conditions apply to all website development / design services provided by Wylde Space - and names that trade under Wylde Space, (Designs By Wylde/ Wylde, Wylde Space Circle, Wylde Space Inner Circle, ) and our former brand name Lakes Design - (2014-2022) to the Client.

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website / marketing material are and will remain the property of Wylde Space. 


1. Acceptance


It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a client accepts a client quotation/quote via email, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.


Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.


Contact Details


Please allow 24 hrs for responses.



1.1 Wylde Space will confirm in writing, its understanding of the Client’s requirements after we have received your brief (via email/discovery call), by means of a formal “Client Quotation” which shall be supplied to the Client for approval by email, prior to the commencement of any works, any additional information or changes sent to Wylde Space after the Client Quotation has been approved and a booking deposit has been paid may result in the need for a new Client Quotation/and or emails to clarify the new client brief. (e.g extra documents or additional requests could void the original client quotation.) 


Wylde Space will also confirm in writing (either within the body of the main “Client Quotation” or by a separate email), its understanding of agreed delivery timescales for the build and supply of the completed works, along with any other relevant details or information relating to the general project that may affect the overall build specification, as this may have been verbally discussed with the Client at the initial. Consultation/Client briefing.


Please note


Every client is required to send Wylde Space a workable brief or/and have a discovery call prior to the client quotation so we can provide an accurate client quotation/estimate this includes any additional paperwork or documents needed to complete the project. Please send all relevant paperwork and documents via email. All text content needs to be typed and should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. We will not except handwritten notes or photographs of documents. We have the right to refuse a brief we cannot follow and request a brief that adheres to our terms and conditions.


1.2 Client brief format: If you are unsure how to send Wylde Space your brief, please contact us and we will happily send you an example and provide any advice where needed.

1.3 For the benefit of this schedule, the term “Works” and/or "Project" shall specifically refer to all material produced, or due to be produced by Wylde Space, for and on behalf of the Client, as itemised in the “Client Quotation/ Quote” or any subsequent amendments subject to the provisions of clause (6.2) of this schedule.


1.4 Retainers and regular client work will be booked in advance at the start of each month. Any additional hours outside of retainers or booked work will be agreed in advance but cannot be guaranteed priority. 


Invoicing & Payment


2.1 For all accounts, (50%) of the invoice total shall be paid prior to the commencement of any job. This initial payment shall be defined as the “Booking  Deposit”. Wylde Space reserves the right not to commence any work on a Client project until the “Booking Deposit” has been received as cleared funds through their Bank. We therefore recommend that payment of the initial “Booking Deposit” be paid at least (5) working days prior to the required commencement of any job we undertake for and on behalf of the Client. The outstanding balance shall be due, in full, before any website is published handed over or connected. (i.e. upon delivery of the final works to the client) unless an other payment method has been specifically agreed to and confirmed in writing by Wylde Space to the Client.


Please note


On occasions we may have to reject offers for other work and enquiries to ensure that we are available to work for you when we agreed. Which means all booking deposit are non refundable as time will have been allocated for you in our schedule. If you need to reschedule any booked work we will do our upmost to make this possible but this isn't guaranteed. In other words please make sure your ready to proceed on the agreed date when you made the booking.


2.2 Wylde Space will issue an appropriate invoice for payment as each respective sum becomes due for payment by the Client. All stage or balance payments are due for payment in full within (5) working days of their respective invoice. Invoices are sent to the Client by email; however, a paper copy is available upon request.


2.3 Late Payment: If payment is not received within (20) working days of the date of the respective invoice, Wylde Space reserves the right to automatically charge interest at a rate of (10%) of the invoice per month which will be added to the customer’s account until final settlement has been made.


2.4 Payments should be made by Bank Transfer


2.5 If the Client becomes bankrupt, or under the provisions of section 123 of the Insolvency Act 1986, is deemed to be unable to pay its debts, or compounds with its creditors, or in the event of a resolution being passed or proceedings commenced for the administration or liquidation of the Client (other than for a voluntary winding up for the purpose of reconstruction or amalgamation), or if a Receiver or Manager or Administrative Receiver is appointed of all or any part of its assets or undertaking, Wylde Space shall be entitled to cancel its contract with the Client, in whole or in part, by notice in writing without prejudice to any right or remedy accrued or accruing to Wylde Space.


Copy Approval


3.1 Alterations: Should the Client later require reasonable alterations, that have not previously been agreed and acknowledged in writing by Wylde Space in our initial Quotation or any subsequent email prior to commencement of the project, the Client is advised that further additional charges may apply. In this case, the Client should clearly specify in writing to Wylde Space (via email), exactly what additional alterations/changes are required. Wylde Space shall, by return, notify the Client in writing (via email) of any additional charges that need to be applied in consideration of any such alterations.


3.2 Any “Works” completed by Wylde Space for and on behalf of the Client, may only be publicly released by Wylde Space (for promotional purposes), once the completed “works” are proven to be in the public domain, or once the Client has confirmed their approval, in writing (via email), to Wylde Space (whichever is earliest).


Termination of Services


4.1 The Client may terminate their contract with Wylde Space at any time by written notice of termination. Such notice must be delivered to Wylde Space. “Point of Termination” shall be determined as the date that Wylde Space receives actual copy of the Clients written “Termination Notice”. Wylde Space shall, by return, confirm receipt of such notice to the client (email). 


4.2 Should the Client wish to terminate their contract with Wylde Space prior to completion of the said “works”, (via email or by removing Wylde Space access to the project/work/website) the Client will remain liable for full payment of any work which Wylde Space has previously undertaken, and/or is currently in progress of. Any client quotation, contract, written agreement, fixed prices, discounts or package offers will then be void and the client will be charged at our hourly rate for the work we have already completed you will find our hourly rates below.


4.3 Termination of a retainer agreement. Where either the client or Wylde Space wishes to terminate a retainer agreement, three months written notice should be given. Should the agreement end be within three months, the outstanding period is applicable. Should the client wish to terminate a contract with immediate effect all outstanding monies owed will revert to standard Wylde Space hourly rates and the retainer rate forfeited.


4.4 Should the Client wish to terminate this agreement at any stage, funds held on account (excluding the Booking Deposit which is none refundable) shall be refunded to the Client once our hourly charges have been deducted on a pro-rata basis, subject to a 5% administrative charge.


Errors, Omissions or Liability


5.1 Wylde Space cannot be held liable for any loss or damage caused as a result of any third party action, failure or none compliance.


5.2 In the event of a performance obligation accepted by Wylde Space being prevented, delayed, or in any way interfered with by an act of government, war, industrial dispute, strike, breakdown of machinery or equipment, accident, fire or by any other cause deemed to be beyond the reasonable control of Wylde Space, Wylde Space may, at its own option, suspend all further performance or cancel its obligations under the contract without liability for any damage or consequential loss resulting from such suspension or cancellation, being without prejudice to Wylde Space's right to recover all sums owing to it in respect of goods or services delivered and costs incurred up to the date of such suspension or cancellation (to be confirmed in writing by Wylde Space to the Client).


5.3 Wylde Space shall not be held liable for any errors or omissions on any material they have produced for and on behalf of the Client. The Client must check all materials produced by Wylde Space in order to satisfy themselves that the material produced meets with their requirements. Any recommendations or suggestions made by Wylde Space relating to the said “Works” are given in good faith and without prejudice.


5.4 The Client shall indemnify Wylde Space against all actions, claims, costs, charges, expenses and proceedings arising from or incurred by reason of any defamatory or libellous matter or any infringement or alleged infringement of any patent, trademark, copyright, registered design or design copyright or other exclusive right including any moral right claim or other title of any third party in respect of work carried out for the Client by Wylde Space.


5.5 The Client hereby agrees that without limiting any other provision of these conditions, to the maximum extent permitted by English law, Wylde Space's entire liability for breach of any provision of this or any other contract, or any conditions implied by the contract by operation of law, including Wylde Space's liability for negligence (except where such negligence results in death or personal injury), notwithstanding any other provision of the contract, shall be limited to the total amount actually Wylde Space, in accordance with the contract. Under no circumstances whatsoever shall Wylde Space be liable for any consequential loss, including damages for loss of profit or any other indirect pecuniary loss of any kind.




6.1 Contracts between the Client and Wylde Space may be modified (by email or written agreement only) at any time, to add or delete services in order to better benefit the Client’s needs.


6.2 Any amendment made to the original “Client Quotation/ Quote/ Works /Project /Brief” must be made by mutual consent and confirmed by both parties. Any such amendments once mutually agreed in writing shall, from that point onwards, become contractually binding between both parties.


6.3 All correspondence is via telephone and Email to approve any/all changes to any agreement/contract between the Client and Wylde Space.


6.4 Wylde Space shall be entitled to appoint one or more subcontractors to carry out all or any of its obligations under any contract between Wylde Space and the Client.


6.5 If any provision of this contract is found to be void or unenforceable under the jurisdiction of English Law, the same shall in no way affect any other provision of this contract or the validity or enforceability of the contract generally.


6.7 If the Client requires Wylde Space to attend any filming or recce locations outside the United Kingdom, the Client shall be responsible for providing appropriate security arrangements for any Wylde Space crew and equipment. Such arrangements shall be notified to Wylde Space in writing, at least 14 days prior to the first date of travel.


6.8 In certain circumstance we will agree to a retainer arrangement. This is to ensure that we are available to the client for an agreed number of hours each month. The hourly rate will be agreed between the client and Wylde Space and paid automatically each month, by transfer. Additional work may be requested and will be charged at the standard Wylde Space hourly rate. Hours not used each month are perishable and cannot be retrospectively claimed by the client.


6.9 All contracts between the client and Wylde Space shall be governed and interpreted exclusively in accordance to the Laws of England and shall be subject to the jurisdiction of English Courts only.


Ownership of Content/Copyright


7.1 Subject to Wylde Space receiving full payment of all outstanding fees, (which must be cleared funds through Wylde Space's Bank: Santander), Wylde Space agrees to hereby assign to the Client, with full title guarantee, all present and future copyright and intellectual property rights howsoever arising in the final created images produced.


7.2 Wylde Space shall retain ownership and rights of all digital assets, including but not withstanding, 3D models, 2D/3D Textures, Scene Files, reference images, Artwork, Storyboards, Animatics, Composites, Data Sets including Motion Capture, Coded assets including Programmed Scripts or plugins together with any 3D tests created for the project, unless otherwise specifically agreed in writing by both parties, plus all other digital artwork web or print.


7.3 The Client shall give Wylde Space a perpetual, royalty free, licence to use all material/s produced by Wylde Space, for and on behalf of the Client, in order that Wylde Space may promote its business, once such material is in the public domain, or unless otherwise confirmed in writing by the Client. This shall include connection with any material/s that may relate to industry awards.


7.4 Wylde Space is not accountable or responsible for the use of unlicensed copyrighted images, even if they are uploaded to the website by the Wylde Space. Wylde Space will always advise use of purchase stock images from various stock image providers.


Transfer of Title


8 Title of any/all works produced by Wylde Space, for and on behalf of the Client, shall only transfer to the Client once full payment of the total invoice amount for the whole “Works” has been made (Cleared funds confirmed by Wylde Space Bank).




9 Any confidential or proprietary information which is acquired by Wylde Space from the Client in connection with the said works shall not be disclosed to any person or entity, except when required to do so by law. If required, Wylde Space will sign and adhere to the reasonable conditions of any standard “None Disclosure Agreement” as provided by the Client.


Deadlines Content & Delivery


10.1 Any “works/project” that require Wylde Space to adhere to a deadline must be outlined in detail by the Client prior to the commencement of such “works/project”. In such event, specific details of such deadline/s, required by the Client, should be specified and confirmed in either the “Client Quotation” or the “Client Brief ” prior to the commencement of any such "works/project" Wylde Space will then use its best endeavors to deliver such completed works to the Client by or before any agreed deadline as specified in either the “Client Quotation”, or the “Client Brief”. However, such endeavors on the part of Wylde Space shall be subject to the Client, or appropriate representative of the Client, making themselves available for communication with Wylde Space, its contractors and or agents, as may reasonably be required by Wylde Space, in order that they may be able to fulfil their performance obligations under any such agreement.


Failure to provide required website content:


10.2 Wylde Space is a small business, to remain efficient we must ensure that work/projects we have booked in can be carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.


This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. 


If you agree to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. 


Every client is required to send Wylde Space a workable brief and site map prior to the client quotation so we can provide an accurate client quotation/estimate this includes any additional paper work or documents needed to complete the project. Please send all relevant paper work and documents via email. All text content needs to be typed and should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. We will not except handwritten notes or photographs of documents. We have the right to refuse a brief we can not follow and request a brief and site map that adheres to our terms and conditions. Please contact Wylde Space via email if you require an example or advice on the correct format.


Wylde Space official trading hours are: 


Monday - Thursday 


10:30 am 5.00 pm (GMT)




10:30 am - 1:30 pm  (GMT)


Saturday, Sunday & all public bank holidays




Please note


In certain instances office opening hours may vary but committed work will be completed in accordance with each agreement made. 


Rates and Charges


Free initial 20 minute phone consultation (Discovery Call).


Hourly rate from £40.00 per hour. 


Ongoing phone/ Skype/ Zoom consultations charged at £40.00 per hour.


All out of hours work will be charged at £50.00 per hour and agreed in advance of work commencement.

Coaching and lesson prices are set at different prices please ask for more details.


Agreed hours are subject to change and charges applied where workloads increase due to clients change of instruction, at any time.




11 Should the Client feel they have due cause to make an official complaint, we would respectfully request that the complaint be made in writing, and sent to our main office marked for the attention of the “Managing Director”. Wylde Space will then take appropriate action in order to investigate the matter in detail, so that a formal written reply can be made to the Client within 28 days of receipt of the Client‘s original letter of complaint. 


Additional Expenses


12 The Client agrees to reimburse Wylde Space for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.


Design Credit


13 A link to Wylde Space will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 10% of the total development charges will be applied. When total development charges are less than £1000, a fixed fee of £100 will be applied. The Client also agrees that the website developed for the Client may be presented in Wylde Space portfolio.


Domain Names and Hosting 


14 Wylde Space may purchase domain names and/or hosting on behalf of the Client. Payment and renewal of those domain names/hosting is the responsibility of the Client unless approved and included in the package. The loss, cancellation or otherwise of the domain/hosting brought about by non or late payment is not the responsibility of Wylde Space. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.


Web Browsers


15 Wylde Space makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Wylde Space cannot guarantee correct functionality with all browser software across different operating systems.


Wylde Space cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Wylde Space reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.


Standard Media Delivery


16 Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format and that all photographs and other graphics will be provided electronically in jpeg, png or via drop box or a similar format. Although every reasonable attempt shall be made by Wylde Space to return to the material provided for use in creation of the Client's website, such return cannot be guaranteed.




17 These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance booking fee/deposit constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.




18 In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.

Photography "Go Wylde"

Wylde Space will deduct up to £450.00 off your final bill on our "Go Wylde" Website package for branding photography that is to be used on your website.


To receive this offer we will require:


  • Proof that the photo shoot took place by a professional photographer.

  • Proof of payment and to see a copy of the invoice to you from the photographer.

  • Have a copy of the images emailed to us from the photographer.

  • Have full permission to the images/videos on our website and social media.

  • Be able to liaise with your photographer if needed.


Please note: We have the right to refuse photographs that are not up to our standard and have the final decision on what images work best for your website.



By visiting our website, you are agreeing to our terms and conditions, privacy and cookies policy.​​​​​​​​


This website is owned by:

Wylde Space





For more information please Email:


This privacy policy sets out how Wylde Space uses and protects any information that you give us when you use our website.

Wylde Space is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wylde Space may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.




Recent EU legislation means that we have to advise you that you have to accept cookies from this site in order to use it. This warning is to advise you that this site uses cookies to store information about how you use this site solely to make the use of the site easier. No information is collected, no information is stored and no information is sold to third parties.


Cookies are small data files that websites generate and ask to store on your computer. Most websites use cookies in one form or another. They are typically used to:


Remember settings, so you don't have to keep re-entering them whenever you visit a new page

Remember information you give to a website, such as a list of products in your shopping basket

Measure how you use the website so we can make sure it meets your needs


To learn more about cookies and how to manage them, visit, or please read on to find out more about how we use cookies.


By using our website you are agreeing to our policy and to our terms and conditions.


Contact & Communication


Users contacting this website Wylde Space, and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.​​​​​​​​


This website Wylde Space and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties. ​


Email Newsletter​


This website may operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.​


Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.


Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].


This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead. ​​​​​


External Links


Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.​​


The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. ​​


Social Media Platforms​​


Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.


Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.


This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.​​


Shortened Links in Social Media​​


This website and its owners through their social media platform accounts may share web links to relevant web pages. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


Visitor Analytics


Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).


Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.


You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see


For further information, please check Visitor Analytics’ Terms Of Use and Cookie Information​​​​

If you require any further information please email us

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